Job Overview for

Dispatchers

Hidden River Security Forces provides vehicle patrol, and security services to our clients: Dispatchers must relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

 

Job Skills / Requirements

 

This is a Full and Part-Time position, 3rd Shift, and Weekends.

 

Relay work orders, messages, and information to or from managers, supervisors, security patrol officers, and security guards using telephones or two-way radios. Confer with customers or supervising personnel in order to address questions, problems, or requests for emergency assistance for field officers.

 

Patrol Officers must have the following;

 

  • Have no disqualifying criminal history

  • Fast typing with experience in data entry (Minimum of 45 WPM)

  • Knowledge of procedures and guideline for emergency situations (Will be trained)

  • Active listener with excellent communication skills

  • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations

  • Monitor the route and status of field units to coordinate and prioritize their schedule

  • Provide field units with information about orders, traffic, obstacles, and requirements

  • Enter data in the computer system and maintain logs and records of calls, activities and other information

  • Must have and maintain a neat and professional appearance 

  • Must be able to follow detailed instructions 

  • Must be proficient in speaking, and writing in English 

  • Pass a pre-employment drug screen test

  • Must be available to start training within 2 weeks of passing the drug screen test

  • Must have a reliable vehicle for work  

Education Requirements 

 

High School Diploma/GED, Some college a plus. 

 

Certification Requirements

 

None.

Must be available to take an in-house typing test.

 

Additional Information / Benefits


Preference will be given to 

 

  • Men and Women Veterans of the US armed forces.


We will train outstanding candidates who may not meet all the requirements if you are a true professional with a good work ethic and moral foundation we would like to talk to you. Please tell us why you will be a good candidate for this position.

 

Benefits: Medical Insurance

 

Screening Requirements: Drug Screening (All applicants), and Criminal History Background Check

 

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© 2018 By: Hidden River Security Forces